Walk into your favorite coffee shop, and chances are the barista already knows your order. Over time, familiarity turns into trust. Trust turns into influence. Eventually, you stop looking at the menu ...

In 2016, global Healthcare GCCs and firms viewed India as their back office. Today, they’re racing to build innovation centers there. The reason? USD 638 Bn. The Healthcare innovation race has a dark ...

The Indian Software-as-a-Service (SaaS) industry has not only shown incredible resilience but emerged stronger amidst the funding constraints and economic downturns, underscoring its exceptional ...

In the last 2 years, India has seen over 110 new GCCs set up, bringing the total number of GCCs in the country to 1,600, collectively employing more than 1.66 Mn professionals. This growth has come at ...

GCCs are fundamentally altering the technology landscape, emerging as key global hubs for strategic technology operations. Leading organizations are centralizing their tech ecosystems in India, with ...

This unique study was conducted across a cohort of more than 100 engineers working in live engineering environments. The diversity of experience levels and projects spanning myriad business scenarios, ...

These Mid-market GCCs aren’t scaled-down replicas of larger centers. They’re fast, focused, and increasingly central to global strategy—taking on transformation mandates, anchoring product roles, and ...

Will 2025 redefine how India’s GCCs value, acquire, and retain talent? As 2024 draws to a close, Global Capability Centers (GCCs) in India stand at a pivotal juncture. The coming year promises to ...

In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to ...

The Indian Software-as-a-Service (SaaS) industry has been experiencing an unprecedented surge, propelling the nation into the global spotlight. With over 1,150 active firms driving more than USD 8 Bn ...