The male holidaymaker, travelling onboard a TUI flight from Gran Canaria, Spain to Birmingham , on Tuesday morning, left ...

Is there this thing you do deliberately where you’re at a customer’s house and you know ... But then people will probably start trying to put their hands up her brass skirt . . .

Great CX doesn’t require perfection—it requires intention. A genuine commitment to listening, learning, and putting people ...

A Starbucks customer went on an 'angry' drive-thru tirade after learning the coffee chain was not offering specials for Nurses Week. The drive-thru employee explained the situation that occurred ...

EAST LIVERPOOL, Ohio (WTOV) — A Dairy Queen employee in East Liverpool was reportedly assaulted by an angry customer, prompting a police response, and ultimately an arrest. It happened around 4: ...

A Telus customer is expressing his frustration after he says the telecom giant wasn’t honouring a new two-year contract he was promised earlier this year. “Very poor customer service,” Tony ...

EAST LIVERPOOL, Ohio — A Dairy Queen employee in East Liverpool was assaulted by an angry customer, promoting a police response, and ultimately an arrest. It happened around 4:30 p.m. on ...

The employee went to the hospital and was told she suffered whiplash and a head injury. No arrests have been made. GOP congressman confirms Hegseth ordered brief pause in cyber ops against Russia ...

An unexpected sales pitch paved the way to a terrifying ordeal for one gas station owner. According to Lisa Hoang of Moore, Oklahoma, she allegedly fell victim to an attempted extortion by a rogue ...

SOUTH EUCLID, Ohio -- Three unknown women became irate and two of them began breaking items inside Penn Station April 26 after their order was incorrectly packed for take-out and their drinks were ...

"It's a massive game. That's the good thing. When you're disappointed now and you're angry and frustrated, you can use all those emotions into Wednesday. "We know what we're playing for.

In the thick of a contentious contract battle with the Walt Disney Company, DirecTV this week is sending a surprisingly ...