Dealing with an angry customer doesn't necessarily have to mean the end of your relationship with them. In fact, with the right techniques and strategies, you may be able to steer the conversation ...

Telstra has learnt the hard way that responding to an angry customer with a cat meme is not always a good idea. Earlier this week, Telstra customers experienced outages across the country.

Languages: English. You can get in touch with Khaleda by emailing [email protected] A hotel worker told an angry customer that her job was to listen to her complain in a viral video.

An angry customer who got so wound up he aimed a punch at a shop assistant's head regretted his attack - when he was the one who ended up knocked out cold on the floor. This CCTV video of the ...