Verizon (VZ) had a rough start to 2025 — many customers made the harsh decision to cut ties with the company after it ...

Why Review Management Matters Online reviews decide who gets the call and who gets ignored. For local businesses, 87% of ...

A shifting perception of the United States amid President Trump’s trade war is prompting Europeans to pivot decisively away from U.S. goods and services.

The customer questioned why Chou continued to follow him down the street. Chou responded with “18%,” the tip amount he expected to be given. “I paid for my food.

Customers are blistering Southwest Airlines over its decision to eliminate a beloved free checked bags policy, but the airline is pushing back. "You guys are killing all loyalty to Southwest by ...

Angry customers begin 40-day boycott of 7th largest retailer in U.S. Published: Mar. 05, 2025, 10:52 a.m. Shoppers inside of a Target store on Saturday, Dec. 2, 2023.

Out of anger over a failed car purchase, a customer in the USA crashed into the window of a car dealership. China to Accept Citizens in US Illegally After Trump Threats I paid $400 for a roomette ...

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Dealing with angry customers during peak hours is tough. ... - Keep a 'peak hour playlist' of motivational quotes or songs that you can mentally refer to when things get hectic.

Angry customers may react much more strongly than disappointed ones in a business context. To address these limitations, we applied an AI model that could detect specific emotions ...

Gregory Mason and the unicorn cake that caused so much controversy. A Southern baker’s not-so-sweet experience with an angry customer has garnered sympathy across the internet. Earlier this ...

Dissatisfied and angry customers arrive at their feelings from different circumstances, but neither is good for your business. Soothing unhappy customers might actually enhance y.