Gen Z is making up its own etiquette rules when it comes to answering the phone. Some of them aren't saying "hello." They ...

I’m ticked off that the DMV apparently mistakenly cancelled my driver license two years ago with no notice and never answers ...

The first stop: the CPR’s daily afternoon meeting, where editors talk about upcoming stories, reporters’ schedules and the ...

Kristi Noem is denying reports that claim her policies held up the government’s emergency response in the days following the ...

Noem fumed over a report that a massive number of phone calls to FEMA went unanswered in the immediate aftermath of the catastrophic flooding in Texas.

The 911 outage reported across the entire state has now been restored, according to the PA Emergency Management Agency.

You speak with a recruiter about a job and set up an interview. Days pass. The company reaches out to remind you about the ...

The New York Times writes FEMA failed to answer thousands of calls after flooding in Texas because hundreds of contractors ...

Why did the Idaho murder victims' roommates wait until 12 to call police? A new documentary explains the cause of the delay.

Two days after deadly Texas floods, the agency struggled to answer calls from survivors because of call center contracts that ...

Rebekah Ladd, Casper Police Department’s, Public Information Officer says, “In this incident the funds were sent using a ...

The Social Security administration is moving some workers to do teleservice work and address their most pressing needs.