NiSource has accelerated dividend growth the last few years, including a 6% increase to $1.12 annualized for 2025. We expect dividend growth to remain near 6% with a payout ratio around 60% for at ...

LNT continues to benefit from its strategic investments that are targeted toward renewables and grid upgrades amid rising demand.

Agentic AI will handle most customer service interactions with tech vendors in the next three years, according to Cisco ...

People who have signed up to certain packages with Lloyds Bank will see a rise in fees - here's an outline of the changes ...

What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

The tax relief measures are time-limited and called on businesses to seize the opportunity to settle outstanding obligations ...

SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries ...

Open banking, a revolutionary concept in the financial industry, has recently been introduced in Nigeria. This system allows third-party financial service ...

Australia's superannuation pool is worth nearly $4.2 trillion — the funds are undoubtedly extremely adept at taking members' ...

P2P payments make sending money fast and easy. Learn how they work, their security features, benefits, and the best platforms ...

By leveraging AI, companies can empower customer service representatives to provide more personalized, engaging experiences ...

Service-based businesses generally struggle with customer records, delayed service requests, and disorganized field teams. The inaccuracy frustrates customers, drains revenue, and damages long-term ...