BATON ROUGE, La. (WAFB) - As Robby Mckey was in a fight for his life last month after he was shot in Baton Rouge, the WAFB ...

The UK’s Office for National Statistics used to knock on doors and ask people if they were employed, as a traditional way of compiling the country’s labor market data. But when Covid-19 forced social ...

Imagine a loyal customer calling in to sort out a billing issue. They navigate through a complicated IVR system, get stuck in ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

Microsoft Teams Phone is a full-featured VoIP add-on with powerful AI features, but its administrative complexity and high ...

Today marks the first of three days to pick up applications for the 2025 Governor’s Summer Youth Employment Program, which pays $10 an hour for duties that include answering phones, customer ...

Duties would include answering phones, customer service, filing, cleaning and maintaining buildings and facilities. For those who are interested in applying, the applications will be available ...

A former FBI agent explained why this telephone scene in Martin Scorsese's Goodfellas is one of the most accurate depictions ...

Responsibilities vary, but can include: Providing friendly and courteous service to students and visitors to Residence Hall Apartment Offices Answering phones and taking messages for professional ...

For SMBs, every unanswered call represents lost revenue, wasted marketing spend, and a missed chance to deliver great service.

Advance Financial provides online FLEX Loans in states across the U.S. that allow customers to withdraw funds as they need them and pay the money back at a convenient pace. It also offers ...

Welcome to the Money blog, Sky News' personal finance and consumer hub. The Bank of England has held the interest rate at ...