It’s not what you know, but who you know. That quote is supposed to be about networking—but it’s even more important to know ...

This week's letter to the editor questions the seriousness of a question on a survey mailer from State Rep. Paul Tittl.

SANTA BARBARA, Calif., May 6, 2025 /PRNewswire/ -- Email remains a dominant communication channel, but businesses are struggling to keep consumer trust. A new survey from ZeroBounce found that 93% ...

Some U.S. airlines fared better than others in overall customer satisfaction, according to a recent travel survey. Diannie Chavez/The Republic USA TODAY NETWORK As the summer travel season draws ...

On Wednesday, the consumer data and analytics gurus at J.D. Power released their annual Customer Satisfaction Survey of U.S. airlines. And the results were most definitely not all doom and gloom.

Too often, people show up to an LLM with only a vague idea of what they’re looking for, trust the AI model to do their work ...

A survey of 19 airport hotel brands has revealed those at the top and bottom of the table when it comes to customer ...