With nearly 230,000 people eligible Monday to reopen unemployment insurance claims in Colorado, the call center was so overwhelmed that many only heard a busy signal when they dialed the number.

GLOVERSVILLE — A call center company that set up business in the city less then two months ago will close Friday. King TeleServices LLC, a New York city company, said in August it planned to ...

It was a familiar sound to many Pennsylvanians who have called for help with unemployment claims during the COVID-19 pandemic -- a busy signal. The harsh repeat buzzing was broadcast last week ...

Starting Wednesday, a machine will be answering the phones at the Colorado unemployment office's call center and busy signals will be a thing of the past. For those who want to speak with a person ...

Financially strapped California will have to come up with more than a million dollars to pay for a recorded message, according to a published report.

More than eight months after it was launched, Minnesota’s troubled computer system for vehicle titles and license plates continues to overwhelm the state’s customer service center.Most callers ...

If calling 911 in a more secluded location (at home or a remote location) and you receive a busy signal, call again until you get through, as you may be the only person who witnessed the incident.

With nearly 230,000 people eligible Monday to reopen unemployment insurance claims in Colorado, the call center was so overwhelmed that many only heard a busy signal when they dialed the number ...