Many patients may soon find themselves interacting with AI, not a human receptionist or call center worker, when they first reach out to health systems.

Nice is profitable on a GAAP and non-GAAP basis and demonstrates strong cash flow despite maintained reinvestments in the business. We expect free cash flow margins to remain healthy over the next ...

The Contact Center Association of the Philippines (CCAP) expects a modest industry growth of 5 percent to 7 percent in 2025, ...

A localized training program and generative AI knowledge tools for workers are expected to boost the in-store experience, a ...

Today’s call centers offer ... faster and provide efficient customer service. They route incoming callers to the right person quickly and easily and can help manage complex outbound marketing ...

Boris decided a remote call center could fix these issues ... This includes advanced Customer Relationship Management (CRM) software and artificial intelligence tools. These help employees ...

Parloa GmbH, a startup building an artificial intelligence platform for customer service, has raised $120 million from investors in a deal that values the company at $1 billion. Founded in Berlin ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

If you are looking for a gadgets support center nearby to solve all your device problems, then we have you sorted with this best service center in Thiruvananthapuram. Realme Authorized Service Center ...

Realme Authorized Service Center is open on Monday to Saturday from 10:00 to 19:00 so you choose to call up take an appointment or just simply drive to the service center using our directions for ...

The U.S. Postal Service’s Ybor City distribution center in Tampa on Monday night shortly after a supporting wall collapsed. (Photo: Hillsborough County Fire Rescue) The wall of a U.S. Postal Service ...