This Excel Analysis project provides a detailed analysis of NBE Bank Call center performance ... Before growing the business further, the management team asked for an Excel dashboard to track ...

You can create a release to package software, along with release notes and links to binary files, for other people to use. Learn more about releases in our docs.

Data becomes action. With intuitive dashboards and personalized insights, teams can make faster, smarter decisions that improve performance at every level. Call center professionals often find ...

AT&T's Pueblo call center. which opened in 2006, will close in June when the lease expires on its building. The closure is part of a company-wide effort to streamline operations. Eighty-three ...

Learn how to create a self-updating invoice tracker in Excel with formulas, macros, and automation tools. Save time and stay ...

TCN, a cloud-based call center technology provider, announces further advances to Workforce Optimization offerings.

One of the most vital components in achieving this is the implementation of robust call center solutions. From the early days of switchboards and rotary phones to today’s cloud-based, AI-enhanced ...

The Smart workflow gallery, part of the company’s AI Studio, includes AI-automated templates to handle corporate processes ...

The Tigers called up third baseman Jace Jung on Monday and sent Ryan Kreidler, who has played 17 games in center, down to Triple-A Toledo. So, who is their center fielder now? Their old shortstop.

It often results in an inefficient and frustrating experience. Then, I decided to take control and build my own Excel dashboard. The result was transformative. Suddenly, I had a clear, concise ...

Relatient, the leading patient scheduling platform, today announced the launch of Dash Voice AI, an advanced conversational AI feature of its Dash Schedule solution. The Dash Voice AI agent ...