Hops & Hogs will be held from 5-10 p.m. Saturday, May 17, at the Newberry Street Festival Center in downtown Aiken. The even ...

He and Delaware County’s state lawmakers say measures are needed in Harrisburg so private equity cannot commit the same ...

What’s Going On is a listing of activities taking place throughout the Downriver community. To submit an event, send an email to [email protected]. List the time, date, location, cost ...

Missouri House Republicans unexpectedly refused to allow a vote Friday on a $513 million spending bill for construction ...

Today's call centers offer businesses a wealth of valuable features to help answer customers' calls faster and provide e ...

Contact centers have the potential to drive growth and strengthen customer loyalty. As customer expectations are continuously ...

From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

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Invoca achieves 50% year-over-year growth as customers turn to its AI-driven contact center solution to increase agent productivity, improve customer experience, and drive stronger revenue results.

Dialpad continues its leadership as the only contact center platform that can coach agents in real time with native Ai SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, Inc., the leading Ai-powered ...