Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

More than 1,000 employees are based at Bridgeport Center, and it has 100 job openings. “Bridgeport is an area where we really ...

A quick-thinking police officer in South Korea recognised a silent emergency call as a cry for help and used non-verbal cues to guide the caller – a domestic violence victim unable to speak ...

That’s when she turned to 11Alive News Investigates for help. “We take our responsibility ... the consumer must conduct a three-way call with the Marketplace Call Center and the ‘new ...

Healthcare contact centers face growing pressure from rising patient call volumes and consumer expectations ... with our clients and with their help, will continue to expand Dash Voice AI ...

As businesses shift toward omnichannel engagement, call centers and contact centers alike must adapt—moving beyond basic support to deliver faster, more intelligent service that meets rising ...

The UFC opens its May schedule Saturday with UFC on ESPN 67, which goes down at Wells Fargo Arena in Des Moines, Iowa As always, some marquee on-air talent will be there in "The Hawkeye State" to help ...

The wait time for the call center, which fields questions about government ... so clearly there needs to be more work done to help Spanish speakers.” Additionally, testimony during a federal ...

“because the threat of inflation is so palpable -- that move would call their credibility into question." Trump said in a social media post this week that there is “virtually No Inflation ...

Some may only support 200 pounds, while others can support 400 pounds or more. In addition to the desk, loft beds may also provide various storage options such as shelves and drawers. Some models ...

"Launch of a Special Train from SMVD Katra to New Delhi to assist the stranded passengers and accommodate the extra rush, a special train service has been launched. The tickets shall be available over ...

(Ravenna Photo) Seattle startup Ravenna has raised $15 million from top-tier venture capital firms and notable angel investors to streamline how companies handle internal help desk requests.