Thailand’s Prime Minister Paetongtarn Shinawatra faced growing calls for her resignation in a deepening political crisis set ...

The fundamentals of contact center quality assurance, why it matters, how it’s implemented and what modern tools are driving ...

More than 81 million Americans spent some vacation time camping last year, according to a recent survey from The Dyrt. In fact, since the COVID ... Read moreThe post Campground ...

Discover the essentials for playing golf at a country club in this comprehensive guide. Learn how to navigate the course, understand proper etiquette, and enjoy your game to the fullest. Whether ...

For Gen Z, though, this lack of care for punctuation goes beyond casual text messages. One millennial wrote about how frustrated she feels when reading school essays and seeing teens leave out periods ...

Get ready for a once-in-a-lifetime experience. Here's how to do The Masters the right way, according to a lifelong golfer.

Think you're a savvy Aldi shopper? You might be making common mistakes that drive other customers—and employees—totally ...

Once parents know, they should share that rule with their kids. While your neighboring campers understand that you may need to work while on your vacation, they didn’t come here to babysit your kids ...

When Diddy or Johnny Depp go to court, fans come out of the woodwork for a taste of “reality television on steroids.” ...

What Is the Proper Etiquette for a Telephone Sales Cold Call?. A cold call is a phone conversation in which you don't necessarily expect the customer to purchase your goods or services.

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

The global call center industry was valued at approximately $350 billion in 2024. Projections suggest that the impact of AI ...