The global call center industry was valued at approximately $350 billion in 2024. Projections suggest that the impact of AI ...

To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business ...

Thailand’s Prime Minister Paetongtarn Shinawatra faced growing calls for her resignation in a deepening political crisis set ...

Thailand’s Prime Minister Paetongtarn Shinawatra is facing increasing pressure to step down, after appearing to criticize the ...

What Is the Proper Etiquette for a Telephone Sales Cold Call?. A cold call is a phone conversation in which you don't necessarily expect the customer to purchase your goods or services.

People no longer pick up the phone and instead, just fire off a text, opting for convenience over a human interaction. Then, when they have to actually make a phone call, for a restaurant ...

With that in mind, we asked Humbert and other etiquette experts to share some common rude behaviors at the movie theater ― as well as their advice for avoiding these faux pas. Arriving Late “Arrive on ...

Your phone number again; Additional Notes About Phone Etiquette . Return phone calls promptly. If you are driving, in class or otherwise occupied, let the call go to voicemail and call back at a ...

10 business phone etiquette tips. Here are the top 10 business phone etiquette tips that will make your business stand out. 1. Be prepared. Taking and managing calls can be hard, but preparing ahead ...

If you aren't allowing one another personal space and feel the need to monitor every phone call, each moment away, and every conversation, a lack of trust could be to blame. This is not healthy ...