Photo by Phil Hutchinson. Card payments company Dojo hopes to soothe young staff with graffitied contact centre by BDG Architecture & Design. Call centres or contact centres typically have a young ...

The business landscape of today is very competitive, where customer experience reigns supreme, with it being one of the key ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

Recent research by Glia, a digital customer service platform provider, reveals a significant level of dissatisfaction among ...

In his feature film debut Night Call, writer and director Michiel Blanchart creates a tense action thriller that’s also a beautiful portrayal of a city at night as well as a discussion of police ...

More than 3,000 people have signed onto an open letter circulating calling on Christie’s New York to cancel an upcoming sale dedicated solely to art created with artificial intelligence (AI ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

Night Call Movie Clip - A Desperate Villain Release date: Night Call comes to digital on January 24, 2025. US Congress Democrats help spirit immigrant clampdown bill to Trump The Differences ...

Issues with Care Packages falling out of bounds have been seen in previous Call of Duty games, dating back to the original Modern Warfare. A Call of Duty: Black Ops 6 player has shared a clip in ...

Multiple social media accounts attached to the Trump administration slammed actress Selena Gomez for posting a video of herself crying over deportations of illegal immigrants. Both the official White ...

We list the best call center software, to make it simple and easy to setup and use a single software platform to manage all incoming calls. Call centers used to something only enterprise companies ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...