Rely on communication, trust, and community to build that relationship. Finding and nurturing customer loyalty is vital to long-term success and is top of mind for every business. But in an ...

As banking customers' expectations for digital experiences rise and fintech competition grows, the cloud has become essential ...

By Makafui Afi Asante AMPONSAHIn today’s dynamic financial landscape, banks that succeed are those that truly understand the ...

Read here for HNI Corporation (HNI) stock's stagnant revenue, recent declines, resilient profitability metrics, and weak ...

Loyalty isn’t love, it’s utility, habit and frictionless design, and it’s time marketers built programs that reflect that ...

There is a pressing need for telecoms providers to offer hyper-personalised customer experiences to enhance their customer ...

Indira GandhiDear Reader, another week is here with us again and my binoculars is continuing its zoom on fighting red flags ...

Your data is constantly at risk, but who's required to tell you when it's compromised? This comprehensive guide reveals the global patchwork of breach notification laws, exposes critical gaps in ...

Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this ...

The customer profiles are also analyzed and segmented, providing a clear description of the most profitable customer characteristics ... while providing clear management insights and cross-channel ...

Executives from Persistent Systems, GFT and Sopra Banking Software outline the transformative ... from the combination of OB/AI could redefine the concepts of customer loyalty, relationship management ...

It has expanded in the past two decades through acquisitions and we think it could do further mergers and acquisitions in Asia in banking, insurance, or wealth management. OCBC’s private bank ...