Cleveland Clinic will implement a new copay collection process for nonemergency outpatient services starting June 1, as part of a broader effort to strengthen financial sustainability. The change, ...

Cleveland Clinic will reschedule nonemergency, outpatient appointments for patients who cannot make their copay before or at check-in.  Services included in this policy change are scheduled office ...

With the Cleveland Clinic's new copay policy set to begin June 1, community members and city leaders have expressed concerns.