To celebrate the publication of her new book, Sleeve Notes, photographer Dominique Russell takes us into the weird world of ...

The Third Circuit Court of Appeals recently affirmed the district court’s decision to dismiss a putative class action against a collection company ...

Great CX doesn’t require perfection—it requires intention. A genuine commitment to listening, learning, and putting people ...

Confirm the debt is yours. Before taking any action to pay off a debt in collections, verify the debt belongs to you. Gather ...