When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

including computer hardware, operating systems, applications and networks. A help desk analyst requires troubleshooting skill along with good person-to-person communications. See help desk and ...

For more information, call the IT Help Desk, 6-4357, option 1. For computers and laser printers, use our Computer Hardware Service Request Form. If you require a new computer, please visit the ...

Let’s face it, most of us struggle with desk clutter. Papers, notes, gadgets, and a tangle of wires often create a chaotic environment.If a messy desk truly reflects a cluttered mind, it’s time to ...

Ravenna co-founders Kevin Coleman (left) and Taylor Halliday. (Ravenna Photo) Seattle startup Ravenna has raised $15 million ...

ECS Helpdesk Student Assistants can be found in RVR 2016 to assist you though we no longer have full coverage, so please reach out in other ways if you need immediate help when they're not on duty.