There are three ways training employees on conflict management can help build conflict-resilience: • They learn to maintain greater emotional control and develop a better understanding of collea ...

At its core, the conflict field is focused on developing and then teaching ... be successfully done in interpersonal and intergroup settings. A variety of realistic exercises and roleplays give ...

When I sat down with Shapiro in April to discuss some of those tactics, he let me experience firsthand one of the most powerful conflict-management exercises in his arsenal: using a metaphor to ...

However, demand for professional development and training in these skills is ... with an influx of students who feel conflict-management skills will give them more of an edge in a tighter job ...