Parents throughout the country are putting their children's generosity, empathy and ethics to the test through the viral TikTok "cookie challenge." The challenge leaves one parent without a cookie ...

Many leaders dismiss empathy as an optional, “touchy-feely” skill. But failing to demonstrate it can lead to low morale, poor retention, and a culture where people withhold ideas and concerns.

The demonization of empathy will lead to a church that coddles sin. Russell reads a piece from his newsletter every Monday on the podcast but there’s more to be found in the weekly email!

Because of this emotional component it is important to consider the concept of empathy and how it is important in establishing a positive service experience for your customers. In previous months ...

He encouraged them to cultivate essential qualities such as integrity and empathy in their leadership journey. “Leadership is not merely a position; it is about serving the people, inspiring hope and ...

“Her warm demeanor and genuine empathy immediately put people at ease, creating a welcoming environment that fosters trust and open communication,” Malone wrote. “Clients often express their gratitude ...

Last month, I shared about my unusual non-healthcare assignment — playing mystery shopper at a luxury department store. But this wasn’t your average secret shopping trip. I was tasked with ...

Once I learned more about it, things started to click. It helped me shift from irritation to empathy, and I now try to support her in ways that are kind but still respect everyone’s time.

Then the listener shows their understanding by using what’s called “empathic paraphrase”: restating what they heard from the speaker, but also what emotions they perceived. Finally ...

Despite these encouraging patterns, a lack of “empathy” in software development continues to stifle the construction industry’s technology adoption. Too often, software is forced onto ...

Empathy and compassion for others is essential to promoting altruistic acts of caring for others and to building the kind of society we want to live in. But can feeling the pain of others too ...