In this interview with IDC's Marlanna Bozicevich, we learn about how organizations need to prioritize data management to take ...

At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI ...

Together, Sinch and OneReach.ai aim to set a new standard for making it easy to incorporate agentic AI in customer communications. GSX empowers businesses to rapidly develop and orchestrate AI agents ...

Sinch, providers of the Customer Communications Cloud, is partnering with OneReach.ai., a conversational artificial intelligence provider, to help companies deploy customized agentic AI experiences ...

CallMiner, the leading provider of AI-powered conversation intelligence to improve customer experience (CX), today announced significant advancements to CallMiner AI Assist, building on the agentic AI ...

The transformation of finance is well underway, and a modern digital finance architecture is critical for organizations that ...

IBM unveils powerful new AI and hybrid cloud tools at THINK 2025, boosting enterprise productivity with watsonx, LinuxONE 5, ...

ExpertOps AI, a category-defining enterprise AI platform founded by technology leader Rajesh Rai, officially launches today with a bold mission: to become the AI Operating System for Industry — ...

Unchained Summit , a 2-day conference, concluded in Dubai on 28th and 29th April 2025. The event wrapped up with a ...

American Express CIO Ravi Radhakrishnan has driven a program to modernize the practices of the 175 old behemoth through ...