Exceptional customer service doesn’t happen by accident — it’s the result of intentional decisions that prioritize listening, ...

Consumers who call the customer service department of your call center are typically individuals who have a problem, concern or complaint and are looking for assistance. Handling these people in ...

The positions being cut include customer service billing representatives, facilitators and billing leads. A spokesperson for Charter shared a statement to 10TV saying in part, "Our call center ...

NJ Transit rail service has resumed after a three-day strike, following a tentative agreement that has brought train services ...

HOBOKEN, N.J. (PIX11) – NJ Transit is back up and running on Tuesday after a strike shut it down for four days. Members of the Brotherhood Of Locomotive Engineers and Trainmen called an end to ...

New Jersey Transit trains are running again after a strike paralyzed the service over the weekend. FOX 5 NY's Hayley Fixler has the details. Donald Trump blasts Putin—"What the hell happened to ...

NEW YORK — Morning service on NJ Transit’s rail lines was back on track Tuesday following an engineers strike this weekend — and back to old ways as a stranded Amtrak train caused delays ...

33,623 people played the daily Crossword recently. Can you solve it faster than others?33,623 people played the daily Crossword recently. Can you solve it faster than others?

Fintech firm Klarna Group is scaling back its heavy reliance on artificial intelligence (AI) for customer service after chief executive Sebastian ... a move that sent shares of call centre giant ...

Weekday rail service is set to fully resume Tuesday, May 20, NJ TRANSIT said. While trains are not expected to run Monday, contingency plans including bus service from four regional Park & Ride ...

FOX 5 NY's Antwan Lewis reports that the 'A' train is back up and running. Donald Trump blasts Putin—"What the hell happened to him?" 11 Expensive Steakhouse Chains That Aren't Worth The Price ...

Sydney, May 16 (UNI) Mitchell Starc has become the highest-profile Australian to opt out of returning to the IPL, with the veteran quick deciding against flying back to India. His decision means he ...