KPMG, one of the Big Four accounting firms, is expanding its AI services, aiming to bring in new clients and more revenue.

A major delivery firm has come under fire from its own customers over its rainbow-themed Pride Month campaign. DPD has rolled ...

The Bank of the Philippine Islands (BPI) solidified its position as a leader in customer experience innovation after securing ...

Across America, transit agencies are launching customer experience (CX) programs to improve customer satisfaction, attract ...

The funding includes €39 million from the European Bank for Reconstruction and Development and around €35.6 million from ...

AmaWaterways co-founder and Rudi Schreiner is relinquishing his role as chief executive after 23 years in charge. He will ...

With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to ...

“Étoile” star Gideon Glick and producer-director James Will McBride are launching the Blue Roses Project, a not-for-profit theater initiative featuring Tony award-winning Jonathan Groff (“M ...

Target’s was already facing a very public revolt from some of its most loyal customers. Now it’s warning about tariffs.

As New York watch company Bulova celebrates its 150th anniversary, managing director Michael Benavente can point to many milestones and achievements the brand can be proud of, but there is one ...

Doha, Qatar: Meera Consumer Goods Company has been named the winner of ‘IMAGES Most Admired Customer Experience Initiative of the Year’ at the IMAGES RetailME A&M Awards THETAG 2025 ...

Days after President Donald Trump was sworn in for his second term, the acting head of the Environmental Protection Agency sent an email to the entire workforce with details about the agency’s plans ...