Customers are no longer interacting with brands on a campaign-by-campaign basis but instead throughout a lifecycle. This ...

The humble receipt can give brands new ways to tailor communications with their customers, as Longchamp is discovering.

“In a real-time economy, our clients can’t afford to wait for post-interaction reports,” said Prabhjot Singh, Chief Digital Officer at iQor. “Insights iQ gives them the visibility to make better ...

Pharma has been historically driven by revenue and profit, not customers’ priorities, but adopting customer experience management is critical to differentiating in a crowded market. Secondly ...

We list the best contact management software, to make it simple and easy to better manage your contacts. Yet managing your contacts can be a challenge, especially when you have a number of ...

Better management of customer data could help pharmaceutical companies’ digital transformation, according to Veeva’s Rebecca Silver. pharmaphorum's Richard Staines spoke to her about how the ...

Emile brings close to two decades of real estate industry experience and thought leadership to HousingWire. In 2010, he became a licensed real estate agent in Manhattan, and in 2018, he co-founded ...

Hibu provides small to medium-sized businesses with an all-in-one digital marketing solution, including websites, reviews, SEO, SEM, social marketing, reputation management and automated customer ...

The channel is all about evolution, and one of the challenges has been to get to a stage where businesses can thrive despite global political and economic challenges Continue Reading ...