We’ll give you a comprehensive guide to customer profiles, including templates and examples for both B2B and B2C businesses. Learn why customer profiles are important, how to create them ...

We dig into some common Voice of the Customer templates and how CX practitioners approach collecting their customers' feedback. More than three-quarters of consumers expect companies to understand ...

SAN FRANCISCO--(BUSINESS WIRE)--UserTesting, a leader in video-based human insight, announced the availability of pre-configured templates in conjunction with Atlassian for fast customer-led ...