Brands must now adapt their retail customer experiences to reflect what customers value most as we enter the post-COVID-19 ...

Julian Clayton has been running Custmaster Swift barbers since the early 1990s and is up for the Best Barber award.

The retailer’s dual loyalty programs focus on driving frequency by meeting customers' needs at every stage of their journey.

Brands that want to build and sustain customer lifetime value are putting personalization, AI and value-driven loyalty ...

Today, it’s much more common for firms to have to compete for work through formal purchasing processes—and, even when firms win these competitive pursuits, they are often required to deliver services ...

Stingier loyalty programs are generating more revenue.

Self-love quotes everyone needs to read. Self-love is a powerful thing to practice. When we practice self-love, we appreciate who we are, where we came from, and where we’re going.

The retail industry is undergoing a significant transformation, moving from traditional, siloed channels to integrated and customer-centric models. Now, customers expect everything to work ...

Nvidia results are proof the tech sector is worth investor loyalty, says strategist who recommended buying at April lows Retail investors were right to buy the dip but haven’t been tested with a ...

Leaders recognize that they should manage their businesses to maximize the value of the customer base. But too often, earnings pressures result in cost-cutting measures that hurt customers.

From listings to loyalty how product enhancements improve user trust and retention In today's digital landscape, user trust is paramount for customer retention.

Adding Rapid Rewards points accrual and redemption, and maybe even loyalty benefits, has the potential to make any international tie-up much richer for both Southwest and its partner. Southwest is ...