The Ministry of Energy and Infrastructure (MoEI) organised its first customer council meeting dedicated to discussing the ...

The Ministry of Energy and Infrastructure (MoEI) organised its first customer council meeting dedicated to discussing the ...

The South Georgia Government Services Authority will hold a called meeting at 4 p.m. Thursday, July 17, at the City of Thomasville Council Chambers, 144 E. Jackson St. in Thomasville. Among items on ...

That isn’t the only change. Panama City Commission’s last meeting of every month is being moved from 4 p.m. to 5:30 p.m. in hopes of better attendance. The mayor says the changes have been made with ...

The best companies don’t need to declare a special year of customer focus, because they’ve already designed their business to ...

President Anura Kumara Disanayake on Tuesday called for urgent reforms to streamline Customs procedures, asserting the need ...

Customer intelligence allows you to be proactive rather than reactive. If you know a customer typically makes certain ...

Developing ways to measure your customers’ success and happiness with your business is key to maintaining their loyalty and ...

CTQ is just one approach to meeting your customer’s expectations. To fully understand the needs and wants of your customers, ...

Too many organizations treat CX as a function, not a culture, leaving growth, loyalty and employee alignment on the table.

Zoom AI Companion now connects with 16 third-party apps, including ServiceNow, Jira, Asana, Box, and others, to complete tasks and orchestrate agents without leaving ZoomCustom AI Companion add-on is ...

FSSAI warns e-commerce platforms to comply with food safety rules or face action, citing violations in dark stores and poor ...