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The Business & Financial Times on MSNBanks must rethink Relationship Management through Customer ExperienceBy Makafui Afi Asante AMPONSAHIn today’s dynamic financial landscape, banks that succeed are those that truly understand the ...
Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New ...
Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software has emerged as a pivotal tool that allows businesses to foster long-term customer ...
Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed ...
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