The CRM Team invites business and technology leaders to learn more at an in-person event at Microsoft South Africa.

Small businesses face increasing pressure to deliver fast, consistent, and personalised customer service - often with limited ...

Mutual Trust Bank PLC (MTB) has unveiled an AI-driven, voice-based Contact Centre Agent..This solution is poised to transform ...

The contact centre is a mine of precious data, which when captured and channelled in the right places, provides a blueprint ...

To trigger help from Expedia Customer Service, call 1-888-540-1069. This is the main primary Expedia phone number (1-800 ...

The customer is king – a much quoted business mantra coined by Harry Gordon Selfridge a century ago -- is more of a hollow ...

To mesh with travel experts, call Expedia Customer Service at 1-888-540-1069 anytime. If you have any questions or issue ...

TCN, a cloud-based call centre technology provider, announces further advances to Workforce Optimisation offerings. LONDON and MIDLANDS, England and BUCHAREST, Romania and ST. GEORGE, Utah ...

Enterprise Times met up with Jurgen Hekkink, Head of Product Marketing and Michael Eland, Product Innovation Advisor at AnywhereNow and took part in a ...

To strengthen consumer grievance redressal and enhance public service delivery, Punjab Power Minister Harbhajan Singh ETO on Wednesday announced the expansion of Punjab State Power Corporation Limited ...

Nigerians residing in the United States seeking employment opportunities, can take advantage of free trainings on with ...

During Converge Africa 2025 Summit, Huawei showcased its comprehensive portfolio of Artificial Intelligence Contact Center ... transform customer service from a “cost center” to an ...