Customer service refers to the assistance an organization offers to its customers before and/or after people buy or use its ...

A community came together this week to honor a beloved Kroger cashier, who's retiring after 21 years of service, days before her 95th birthday.

Hungry Jack's customers have been left fuming after the fast food restaurant made a huge change in their drive-thru. Read ...

It’s important to know when to use a cashier’s check, how and where to get a cashier’s check and if these types of checks are ...

Throngs of gamers stood in long lines outside of stores hours before they opened Thursday from Tokyo to New York City in ...

Shutterstock, TikTok When buying gift cards at Walmart (or most any other stores), you may have to talk to a manager to get ...

Facial recognition at the checkout, shelves that track your movement and AI-powered football-style instant replays at the ...

The Financial Markets Authority (FMA) The FMA warned about scams involving WhatsApp groups led by so-called “mentors” ...

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went ...

By leveraging AI, companies can empower customer service representatives to provide more personalized, engaging experiences ...

What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...