From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

Latest GoTo Connect advancements deliver a powerful unified inbox, new mobile features, and practical AI capabilities for enhanced productivity and customer interactions BOSTON, May 6, 2025 – GoTo, ...

In addition, JZMOR has conducted in-depth cultural adaptation optimizations for language support, ensuring that customer service communication goes beyond mere translation to incorporate local ...

Navigating poor customer service can feel like being stuck in ... using a little bit of creativity to fight back against poor communication and endless fees. Read on for the full scoop!

TORONTO — Messagepoint has been named a 2025 SPARK Matrix™ Technology Leader in Customer Communication Management (CCM) by global research and consulting firm QKS Group, formerly Quadrant Knowledge ...

There are some things we do every day without giving them a second thought, whether that's brushing our teeth, checking social media or looking up a phone number online when we need to get hold of a ...