At the show, cloud contact center provider Talkdesk Inc., rolled out a new platform called Customer Experience Automation or ...

Addressing the rise of customer incivility in frontline industries requires a multifaceted approach that prioritizes the well ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

This is the shocking moment a driver shouted at shopping mall ... that the male customer and his family were preparing to leave when his sister went to the service desk to help deduct 100 ...

The interaction, paired with what Lynn calls a “deconstructing” of her religious upbringing, sparked an idea for a story: what if there was a customer service desk in Hell? In 2021 ...

My team and I have been in the trenches establishing a new Senate office that prioritizes customer service to Ohioans. Even though we’ve made tangible strides since I was sworn into office a few ...

Trump's staffing cuts and office closures are launching Social Security's customer service into ... people walked inside the glass office doors. Phone service was overwhelmed, so I visited field ...

The Internal Revenue Service ordered most of its approximately 20,000 customer service employees back to the office this week, ending a long era of hybrid and remote work. There was just one pro ...

President Donald Trump has temporarily replaced the historic Resolute Desk in the Oval Office with the C&O Desk used by past presidents while the Resolute Desk undergoes refinishing. The change ...

President Trump ordered the iconic Resolute Desk removed from the Oval Office for refurbishment after Elon Musk’s 4-year-old son, X, appeared to pick his nose and rub the desk on live TV last week.

During a press conference, Lieutenant Carrigan Bennett said a store employee called 911 around 3:15 p.m. after the customer service desk received ... County Sheriff’s Office Bomb Squad responded ...

The customer ... desk. In the footage, someone exclaimed, "Oh, s---." Murray could be heard saying "I told you motherf---ers" when he got out of the car. The police report said the "front doors ...