Plain pulls in $15M to aggregate B2B customer services chats into one platform
Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...
The Trade Desk Stock Plunges on Soft Revenue, Weak Outlook
The Trade Desk stock is plunging Thursday after the advertising platform missed fourth-quarter revenue expectations and ...
Hang Up Your Age-Old Stereotypes: Gen-Z Is On The Phone For Customer Service Needs
For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.
Le Lézard4d
Wanstor Achieves Prestigious SDI 4-Star Certification, Setting a New Standard for Business-Led IT Services
Wanstor, a leading Managed Services & Security Provider (MSSP), has earned the distinguished 4-star Business-Led Certification from the Service Desk Institute (SDI), joining an elite group of only 24 ...
The Financial Express5d
Ashish Tandon joins Euler Motors as Global Head
Euler Motors has announced the appointment of Ashish Tandon as its Global Head for Customer Excellence. Ashish comes with ...