Tesla is also working to escalate concerns more quickly. The May 9 report said that within a couple of weeks, customers will ...

It doesn’t matter how advanced the systems are. If the person answering the phone or replying to an email lacks people skills, things can go wrong quickly.

When dispatching is aligned with customer service, everything changes. The right tech shows up at the right time. Urgent ...

The revelation - from the criminals responsible - explains why the Co-op is getting back to business faster than M&S.

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To reach a live person 1-888-844-1781 at Expedia Customer Service for support, you can call their 24/7 Expedia Phone n ...

By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email triage system. Here’s a step-by-step guide.

In response to an executive order, the Commercial Vehicle Safety Alliance is changing its out of service criteria, calling ...

Cyber criminals have told BBC News their hack against Co-op is far more serious than the company previously admitted. Hackers ...