As artificial intelligence reshapes the workforce, the jobs most at risk of being replaced are often those that don't require ...

A new resource from Info-Tech Research Group reveals how AI is revolutionizing customer service by addressing long ... explains that while AI will reshape job functions, it will also enhance ...

Job description: The successful candidate will provide customer service via phone or email to patients, document patient communication, keep insurance information updated, secure payment when ...

NSW Department of Customer Service (DCS) has tapped Naomi Youness ... the CIO of the NSW Department of Communities and Justice, a role she has held since July 2019. She will now hold the role ...

Small businesses often have a harder time attracting and hiring the best employees for specific jobs when they write traditional task-focused job descriptions in their want ads. Competency-based ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

These banks pride themselves on hometown service and prefer to see ... It's a personal banker's job to customize an account to fit the customer's needs. The personal banker also offers ancillary ...

What businesses have the top customer service according to consumers? USA TODAY, in collaboration with Plant-A Insights Group, presents America's Customer Service Champions 2024. It recognizes ...