As artificial intelligence reshapes the workforce, the jobs most at risk of being replaced are often those that don't require ...

Do you wish you could work a retail job, but from home? Good news! There are many companies that hire for at-home retail ...

The job market is entering a tricky era. Uncertainty about the future, higher employer National Insurance contributions and ...

While unfortunately this often gets played down as “soft skills,” I’d argue that without the ability ... but when things go well and senior leadership (or better yet, the customer) is lauding the ...

At the same time, AI literacy is becoming a baseline expectation across all job functions. Employers are also doubling down on customer ... around skills that you were missing for a specific job you ...

as well as typing and customer service skills. "I did a two-week co-op at Big Brothers and Big Sisters of London that was pretty awesome," she said. Surrounded by job seekers from all walks of ...

Whilst customer service jobs can get complicated, your customer service team must have a developed code of conduct that they live by at all times. There are plenty of customer service skills and ...

Here are some of the job expectations. Customer service representatives must be knowledgeable and courteous. They must have excellent listening skills and a willingness to talk through a resolution.