Although some service technicians may resist the idea of acting as a sales representative for the company, you can remind ...

To officially launch its operations in Ghana, Chowdeck, Africa’s leading on-demand delivery service, has introduced its market-leading customer rewards scheme and a comprehensive rider training ...

People skills is a common denominator among these three airlines, according to Michael Taylor, senior managing director of travel, hospitality, retail and customer service at J.D. Power.

In celebration of Youth Month, Engen is proud to highlight the success of its inaugural Call Centre Skills Centre (CSC) ...

Setting realistic service standards is crucial for ... Aligning incentives and recognition, providing ongoing training and support, and soliciting customer feedback ensure continuous improvement ...

Mark your calendars! Our dazzling Gala Ceremony will transform the Shangri-La Hotel Singapore on 23rd October 2025 into the epicentre of business celebration. Prepare for an unforgettable evening of ...

With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to ...

What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

Exceptional customer service doesn’t happen by accident — it’s the result of intentional decisions that prioritize listening, ...

Customer experience is key for an OEMs success which is why Mazda, has recently been ensuring its training approach is of the ...

Papua New Guinea's community volunteers provide essential services and health promotion, but the absence of financial support ...