One of the most crucial ways biBerk has revolutionized business insurance is through its direct sales approach.

Business Journals Leadership Trust is an invite-only network of influential business leaders, executives and entrepreneurs in your community. In many small businesses, every team member wears ...

Rent the Runway has restructured its customer service team with an emphasis on proactively helping customers rather than reacting after a problem is reported, CEO Jennifer Hyman said on a Q4 2024 ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives ... Sales through its 28,000-person service team are up nearly ...

and free access to its Rovo AI agent — Atlassian has plenty of product news as the first full day of its Team '25 conference opens this morning. The new apps see Atlassian take its first formal steps ...

keeping your customer service team fresh for any inquiries that need a more dynamic response. A chief cause of escalating tempers is being passed around from one agent to another in an attempt ...

Lobby groups for Internet service providers claim that ISPs' customer service is so good already that the government shouldn't consider any new regulations to mandate improvements. They also claim ...

We’ve put together some game-changing customer service quotes from our favourite B2B gurus (and other ... Matthew Stein, HubSpot Customer Support Team Manager – “Knowledge is power. Teaching our ...

State Farm, Erie and USAA have the best combination of cheap home insurance rates, useful coverage and reliable customer service. Erie offers the cheapest home insurance quotes overall ... by members ...

American Airlines announced the layoff of hundreds of employees Monday as the carrier seeks to reorganize and improve its customer service team, according to the airline. "Today, we announced ...