Across America, transit agencies are launching customer experience (CX) programs to improve customer satisfaction, attract ...

What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

Sending flyers ... service's carrier routes, giving you a way to send mail to specific neighborhoods. Flyers sent through this program are addressed generically, such as to "Postal Customer ...

The Philadelphia Flyers just made their most heartwarming roster addition yet — meet Stanley, the team’s brand-new service dog in training. Don't worry, this little guy won't be shoving guys ...

The Philadelphia Flyers are getting ready to welcome a new member to the family: Stanley, a 7-month-old Labrador Retriever named in celebration of the team's 50th anniversary of its back-to-back ...

NYSEG says investments in training, staffing, and smart technology have significantly improved customer service, according to a report released Wednesday. So far this year, NYSEG reports that more ...

United Airlines Holdings Inc. expects flight reductions at Newark airport to linger through summer and into fall as the crucial travel hub struggles to recover from air traffic control glitches ...

KUALA LUMPUR, May 10 — A total of 550 trainees will begin the National Service Training Programme (PLKN) 3.0 Series 2/2025 tomorrow, undergoing 45 days of training until June 24. The programme will ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...