Artificial Intelligence has come a long way, and marketers have strived to adapt to its rapid evolution. Now, with the rise ...

Money market accounts (MMAs) combine the earning power of a savings account with the convenience of a checking account. To determine the best money market accounts, we reviewed more than 140 MMAs from ...

Some of the most reliable and affordable pre-owned trucks you can get, plus used buying tips. Ooh boy, creating these lists ...

Accents play a powerful role in shaping perception, building trust and creating a sense of connection between customers and ...

Bitcoin first showed up in 2008, thanks to someone (or maybe a group) known only as Satoshi Nakamoto – figuring out who that ...

The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone.

When dispatching is aligned with customer service, everything changes. The right tech shows up at the right time. Urgent ...

Fused with messaging apps, bots promise a new era of personalized communication, if businesses and customers can handle the ...

A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

Trooper Rick Johnson/X Two separate drivers in Seattle were caught one day apart attempting to use dummies in order to drive in the carpool lane One of the dummies was dressed as a woman in a ...