From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

The company suspended online orders for weeks after the breach, which may have exposed contact details and birth dates.

One of the biggest challenges the retail sector faces is bridging the tech-business gap and ensuring tech investments align ...

Many businesses struggle with slow and inconsistent checkout processes, which can frustrate customers and lead to missed opportunities.  These inefficiencies not only waste time but also impact ...

A survey by Vonage found that 75 percent of consumers are comfortable with AI-powered customer support in retail — among the ...

The financial sector in Austria is undergoing a significant transformation, driven by advancements in retail and commercial ...

Asda has appointed Rachel Eyre as its new chief customer officer. Eyre will join the business from Morrisons where she has ...

Point-of-sale systems have evolved from simple cash registers to the core of the modern retail financial ecosystem.

Mirokaï the humanoid robot turns ordinary moments into memorable ones with advanced artificial intelligence, storytelling and a dash of charm.

Today’s retail landscape goes beyond the brick and mortar, trickling into the digital realm to curate an all-encompassing ...

In retail and ecommerce, where seamless logistics and personalized experiences are the norm, address data quality plays a ...

Cycle & Carriage has unveiled its newly upgraded Mercedes-Benz 2S centre located in Batu Caves, now featuring the latest ...