A survey by Vonage found that 75 percent of consumers are comfortable with AI-powered customer support in retail — among the ...

This report underscores the rising significance of hyper-personalization, convenience, speed, and proactive customer service across various retail sectors. As the retail landscape continues to evolve ...

One of the biggest challenges the retail sector faces is bridging the tech-business gap and ensuring tech investments align ...

However, an unwavering commitment to exceptional customer service and experience is at the heart of the Rails retail strategy. Rails' stores emphasize personalized interactions, fostering deeper ...

Mobile applications and games are known for their unprecedented customer growth and scale, unlike anything seen in traditional retail or Web ... between providing service to users and keeping ...

Rent the Runway has restructured its customer service team with an emphasis on proactively helping customers rather than reacting after a problem is reported, CEO Jennifer Hyman said on a Q4 2024 ...

Seasonal jobs range from customer service, retail and lawn care to more specialized roles like tax preparer. Some seasonal jobs can lead to permanent positions, making it possible to reenter the ...