News

Social Security Warning Issued as Agency Moves 1,000 Staffers
The Social Security Administration reassigned about 1,000 customer service representatives from field offices to its national ...
Social Security is pulling workers from its field offices to man the growing number of calls at its 1-800 number
Phones have been ringing off the hook at the Social Security Administration prompting the agency to use a temporary solution for a growing problem ...
Social Security pulls field office staff to answer overwhelmed phone line
The agency, which serves 73 million beneficiaries, has struggled to improve customer service amid cutbacks, long wait times ...