News

Travel + Leisure on MSN7d
This Airline Was Just Named the No. 1 Domestic Airline in the U.S. for 2025—and Travelers Call It 'Almost Like Flying Private'
When choosing the 10 best domestic airlines in our annual "World’s Best Awards" survey for 2025, readers favored those with ...
Government Executive5d
SSA touts service improvements, but reassignments tell a different story
Though Commissioner Frank Bisignano has heralded the addition of AI assistants to the Social Security Administration’s ...
Newsweek1y
An Executive's Guide to Achieving Inclusive Customer Service ... - Newsweek
Inclusive customer service goes beyond good service—it treats all customers equitably, removing barriers that may hinder their access to goods, services, and facilities. U.S. World; ...
ZDNet2y
10 key customer service trends for 2022 and beyond | ZDNET
Customer service is at the core of customer experience, and has arguably seen more change and elevated importance over the past years than any other business function, this according to the 2022 ...
Consumer Reports1mon
Bad Customer Service | How to Complain Well - Consumer Reports
Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...