The British telecom giants earlier said it planned to cut up to 55,000 jobs by 2030. The company has turned to AI to reinvent ...

The collateral-free digital loan limit has recently been raised from Tk 30,000 to Tk 50,000, offered by City Bank PLC through ...

Community People Talk on Video Conference Outline Icon. Person Communication Linear Pictogram. Editable Stroke. Isolated Vector Illustration. Support and customer service thin line icons set. Support, ...

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

By offering transparent tooling and clear implementation examples, OpenAI is pushing agentic systems out of the lab and into everyday use.

AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

Through this association, Global Assure will oversee the seamless delivery of essential customer care services, including a Dedicated 24x7 Call Centre, nationwide Roadside Assistance (RSA), Mobile ...

In a 2025 report from Algolia, 67% of B2B ecommerce companies shared they are actively using AI to drive growth. This rate of ...

From enabling conversational product searches to equipping service reps with real-time insights for issue resolution, AI can ...

When it comes to finding easy side hustles to help pay those rising bills, one woman has shared how she has discovered a way ...

The 8x8 Analyst Summit 2025 was all about AI, ecosystems, and CX-first thinking.

Of more than 4,500 inspections conducted during the one-day enforcement initiative, 398 trucks were put OOS for ...