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In a grand celebration held at The Park, Somajiguda, Hyderabad, the prestigious India Icon Awards 2025, organized by Pride India Awards, honoured individuals and organizations making significant ...
The integration of AI into Contact Center as a Service and Unified Communications as a Service tools is having a measurable ...
Of more than 4,500 inspections conducted during the one-day enforcement initiative, 398 trucks were put OOS for ...
Samsara's Praveen Murugesan explains how API ecosystems are revolutionizing fleet management, transforming fragmented ...
After flying with 40 different airlines in 30 years, Qantas stands out as my favorite because of the great service and included perks.
By offering transparent tooling and clear implementation examples, OpenAI is pushing agentic systems out of the lab and into everyday use.
In the UK, there are 1.5 million people with learning disabilities, but only 5% are currently employed. Hilton’s survey of ...
What is now a technology-enabled transportation specialist, FlixBus is using the Snowflake platform to optimize routes and ...
Warner Bros. Games has set a new leadership team and restructured around Harry Potter, "Game of Thrones," "Mortal Kombat" and ...
In a 2025 report from Algolia, 67% of B2B ecommerce companies shared they are actively using AI to drive growth. This rate of ...
Learn how Best Buy transformed customer experience with AI, reducing 93 contact center apps to streamlined solutions and deploying parts of the new AI CX in 6-8 weeks.
AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.