She told Newsweek that it is crucial for companies to ensure a consistent customer experience throughout the online shopping journey. "How you interact with [customers] throughout that life cycle ...

Combining elements of in-person and online shopping allows businesses to serve shoppers at various stages of the customer journey and provide options for them in different circumstances. At different ...

Discover how AI is transforming eCommerce with hyper-personalized shopping, boosting revenue by 40%, and reshaping customer ...