Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM ...

Rocket CRM, a SaaS-based CRM technology platform designed for small and mid-sized businesses, has announced the full ...

Explore the benefits of field service management technology for utilities. Enhance efficiency and safety in critical ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

Identity and authentication management provider Okta said hackers managed to view private customer information after gaining access to credentials to its customer support management system.

CRM systems are powerful tools that aid in enhancing customer relationships and driving business growth.

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon.

On Friday, October 20, the identity management platform Okta said it suffered an intrusion in its customer support system. As an access and authentication service, a breach of Okta always comes ...

IAEA Launches Management System Advisory Service to Support the Introduction of Nuclear Power, Conducts First Mission to Saudi Arabia If you would like to learn more about the IAEA’s work, sign up for ...

A content management system sits at the critical crossroads of your public-facing digital experience stack, unifying data, content and experiences.

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored service to customers.